TIM Talk includes the advanced TIM Plus call logging interface that allows you to retrieve the call recordings in seconds. Basically the call recording is seen as just another property of the call..

The Praetorian voice recorder provides full time liability recording, random recording for quality monitoring and recording on demand. Praetorian lets you digitally record and store every agent-customer interaction to redundant hard drives and instantly find, access and replay any call recording directly from the desktop. In addition, Praetorian routes call recordings via email and archives them to durable, space-saving, removable external hard drives for desktop access to unlimited hours of call recordings.